Frequently Asked Questions
About Chocolate Fountain Hire

 Chocolate Heaven 
  1. Q Is the chocolate gluten free as we have someone who is allergic to this?
    A Yes the chocolate is gluten free. However, it is possible that some of the dips may contain gluten, though the person who suffers from this problem should know what to steer clear of.

  2. Q Is the chocolate 'Kosher' and therefore suitable for Jewish events?
    A Yes the chocolate has been awarded a 'Kosher' certificate, but dips cannot be guaranteed as being suitable other than the obvious things like fruit.

  3. Q Is the chocolate suitable for people with nut allergies?
    A  No, people with nut allergies should not use the chocolate fountain.

  4. Q Can we choose which type of chocolate we want?
    A Yes, you have a choice of Belgian Dark, Milk, White Chocolate or the favourite which is a blend of
    Belgian Dark and Belgian Milk.

  5. Q Are there any special requirements for the positioning a Chocolate Fondue Fountain?
    A Yes. The ground must be reasonably level and away from any open windows or doors, as strong drafts and wind can blow the chocolate out of the fountain. Away from a dance floor, band or DJ is also very wise.

  6. Q How much space do you need for the fountain?
    A Our standard display is about 4ft round, but you obviously need space for people to get round the table.

  7. Q What power do you require?
    A The fountain requires 1 standard 13amp socket. We do carry extension leads, but it would be helpful if you could arrange for a power supply nearby.

  8. Q Will the operator require food or drink during the event?
    A We do not insist on this, however when the person is at your event for several hours soft drinks and a light bite to eat is very much appreciated.


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